Terms and Conditions of Service – Learners and Drivers
1. Eligibility for Driving Lessons
To book and attend driving lessons with us, you must meet the following requirements:
Be aged 17 or older (16 or over if disabled).
Hold a valid UK driving licence (provisional, full, or a valid foreign licence that is acceptable in the UK).
It is your responsibility to present proof of your valid driving licence to your instructor before your first lesson. Failure to provide this proof may result in your instructor refusing to conduct the lesson, though you may still be charged for the session.
Additionally, you must meet the minimum eye test requirements, which include the ability to read a standard UK number plate from a distance of 20.5 meters (67 feet). If corrective lenses (glasses or contacts) are required to meet this standard, you must wear them during your lessons.
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2. Payment for Lessons
Payments for driving lessons can be made via cash, credit/debit card, or online through our website www.betmydrivingschool.com and app Betmy Driving School App.
All payments must be made in advance of attending any driving session.
Lesson prices may change in line with inflation, increased operational costs, or an improved curriculum.
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3. Lessons
Both you and your instructor are responsible for agreeing on the timing, location, and duration of your individual lessons.
You must provide your instructor with a valid provisional licence at your first lesson.
Notify your instructor immediately if there are any factors that affect your ability or entitlement to take driving lessons, or if you lose your valid UK driving licence.
As the driver or student of the vehicle, you are fully responsible for any traffic violations, fixed penalties, and convictions that occur during your lessons.
The cancellation period for any lessons is governed by the Plans & Pricing Page. Any cancellation depends on your availability, which will be monitored through our student log. Please consult your instructor for personal circumstances.
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4. Cancellation Policy
If you wish to cancel a lesson, a minimum of 72 hours’ notice is required.
If your instructor cancels due to illness or mechanical issues, they will work to reschedule the lesson.
Failure to provide at least 72 hours’ notice will result in you being charged for the full lesson.
If you have a scheduled driving test with the DVSA, they require at least three working days’ notice for cancellation. If your instructor deems you unfit for the test within this three-day notice period, you may lose both the DVSA test fee and the instructor’s test fee.
Your instructor reserves the right to withdraw the tuition vehicle on the day of the test if they assess that you are not at the required standard.
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5. Limitation of Liability
Betmy Driving School and your instructor will not be liable for any loss or damage where:
There is no breach of legal duty owed to you.
The loss or damage is not foreseeable.
The loss or damage is due to your actions or omissions.
The loss or damage arises from circumstances outside our reasonable control.
Betmy Driving School is not liable for any business-related losses, such as lost profits or business interruption.
Betmy Driving School is not a party to the contract between you and your instructor for driving tuition. However, we remain liable for any loss or damage resulting directly from any breach by us.
Your statutory rights as a consumer remain unaffected by these terms.
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6. Insurance
Your instructor will carry appropriate motor insurance to cover any potential accidents while you are driving the instructor’s tuition vehicle as a learner driver.
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7. Refund Policy
If you choose to stop taking lessons with Betmy Driving School, any remaining funds in your account will be refunded, minus a 25% non-refundable fee.
Block bookings and special offers are non-refundable.
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8. Links to External Websites
Our website may contain links to third-party websites, which are not under our control. Betmy Driving School is not responsible for the content, accuracy, or availability of these external sites.
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9. App Features
Our app provides 24-hour online support, alongside tailored teaching techniques to suit your individual learning needs.
Payments should be made at least 7 days prior to lessons, with your full name as the reference. Payment is to be made via direct bank transfer to the following account:
Account Name: BETMY
Sort Code: 20-19-97
Account Number: 53680541
Please note that 25% of your payment is non-refundable.
If you need to cancel or rearrange a lesson, you must give at least 72 hours' notice. Failure to do so will result in you being charged for the full lesson.
Once a lesson is confirmed, pick-up and drop-off will only be from the address provided at the time of booking. We cannot deviate from this due to scheduling conflicts with other lessons.
Do not book a driving test before confirming with us. We must agree that you are test-ready and confirm the time and date of your test.
The is a fee for using our car during your driving test, which includes drop-off after the test.
Our lesson slots are as follows:
8:00 am – 10:00 am
10:30 am – 12:30 pm
1:00 pm – 3:00 pm
3:30 pm – 5:30 pm
6:00 pm – 8:00 pm
8:30 pm – 10:00 pm (Premium rate)
Lessons taken before 8:00 am and after 8:00 pm will incur an additional charge.
If you fail your driving test after three attempts, we will waive the test fee and charge you at our standard hourly rate.
Please provide confirmation that you have read, understood, and accepted these terms and conditions.
The tax charge at checkout covers processing fees for your service.
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10. Contact Information
For any customer service inquiries, please contact us at:
Email: betmy@betmydrivingschool.com
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By continuing to use our services, you agree to these terms and conditions.